Support
Questions, problems, or feedback about MakeItFit? Email daniel@garden-stack.com — replies usually within one business day.
For safety, abuse, or objectionable-content concerns, use Block or Report in the app when available and email the same address for urgent follow-up. Moderation reports are routed to human review with a 24-hour triage target.
Common questions
How do I connect my calendar?
Schedule tab → Calendars → Manage, then connect Apple Calendar, Google Calendar, or Outlook. MakeItFit only uses busy/free time spans to avoid double-booking; your trainer or client only ever sees “Busy”, never source event details.
How do booked sessions get into my calendar?
Turn on “Add confirmed sessions to my calendar” in the same Calendars sheet. Booked sessions appear as “Training with …” and update automatically when rescheduled or cancelled. Turning the toggle off removes the upcoming events it created.
How does booking work?
Clients tap a free slot on the day planner to send a booking request; the trainer gets a push notification and approves it in Schedule → Requests. Trainers can book a client directly from any free window. Approved sessions land on both calendars.
How do I update my profile?
Avatar menu → Account → Edit profile. You can update your display name and home town there; trainers can also edit their public profile and home gym.
How do I cancel my subscription?
Subscriptions are billed by Apple. iOS Settings → your name → Subscriptions → MakeItFit, or in the App Store app. Apple handles refunds at reportaproblem.apple.com.
How do I delete my account?
Avatar menu → Account → Delete account. Account deletion does not cancel an Apple subscription, so use Manage Apple subscription in the deletion prompt first if you have one. See the privacy policy for exactly what is removed and what bookkeeping law requires us to retain.