Terms of Service
The short version
MakeItFit is a scheduling platform that connects personal trainers and their clients. Trainers and clients agree their own terms with each other; we provide the tools — agreements, booking, messaging, payments, and calendar sync. Use the service fairly, pay for what you book under the agreement you accepted, and treat the people you train with respectfully. These terms and the privacy policy together govern your use of MakeItFit.
1. Who we are
MakeItFit is operated by Fontaine Farm SRL, Brussels, Belgium (“MakeItFit”, “we”, “us”). You can reach us at daniel@garden-stack.com for legal questions and everything else.
2. What MakeItFit is — and is not
MakeItFit lets personal trainers and clients set up training agreements, book and reschedule sessions, message each other, and handle session payments. Trainers on MakeItFit are independent professionals. They are not our employees, agents, or partners, and we do not supervise, direct, or control the training they deliver. The training relationship — including the quality, safety, and suitability of any session — is between the trainer and the client. We are not a party to training agreements; we provide the platform on which they are made.
3. Your account
- You must be able to enter into a binding contract — in Belgium that means being at least 18, or using MakeItFit with the consent of a parent or guardian who accepts these terms for you.
- Keep your sign-in method (email magic link, password, Apple, or Google) secure. You are responsible for activity on your account.
- Provide accurate information — your counterpart relies on your profile, working hours, and availability being truthful.
- One account per person. Do not impersonate anyone or misrepresent a qualification.
4. Agreements, bookings, and cancellations
A training agreement on MakeItFit records what trainer and client have agreed: session price, session length, sessions per week or session credits, and the cancellation notice period. The agreement you accept in the app is binding between you and your counterpart.
- Each agreement carries a cancellation notice period (48 hours unless the agreement says otherwise). Cancel or reschedule within the app before that notice period starts.
- A booked session that is cancelled too late, or simply missed, may be charged at the agreed session price under the agreement’s terms.
- Trainers are responsible for marking sessions completed or cancelled accurately and for honouring the agreements they offer.
5. Payments
- Trainer subscriptions are processed by Stripe as auto-renewing subscriptions. They renew until cancelled through the subscription management flow; Stripe handles payment details for those purchases.
- Session payments are processed by Stripe and go to the trainer’s connected Stripe account. We deduct a platform fee from the trainer’s side; clients pay the price stated in the agreement.
- We never store card numbers — payment details are handled by Stripe.
- Refunds for session payments are a matter between trainer and client in the first instance; contact us if you cannot resolve a payment dispute and we will help where we reasonably can.
6. Health and safety
Personal training is physical exercise, and exercise carries inherent risk. MakeItFit is a scheduling tool — nothing in the app is medical advice. Consult a doctor before starting a new training programme if you have (or suspect) any condition that could be affected by exercise, tell your trainer about injuries and limitations, and stop if something feels wrong. Trainers are responsible for the professional advice and instruction they give.
7. Your content and acceptable use
You keep ownership of the content you put into MakeItFit — messages, attachments, your avatar, session feedback, and metrics. You grant us the licence needed to store, transmit, and display that content to the people it is meant for, which is how the service works. Do not use MakeItFit to:
- harass, threaten, or abuse anyone, or send unlawful, infringing, or sexually explicit content;
- spam, scam, or solicit people off-platform to avoid agreed payments;
- probe, overload, scrape, or interfere with the service or other people’s accounts;
- upload malware or content you have no right to share.
We review reported and flagged content and may remove content or restrict accounts that break these rules.
8. Calendar integration
Connecting Apple Calendar or Google Calendar is optional. If you connect one, the app uses busy/free time spans to prevent double-booking, and — if you enable write-back — adds your confirmed sessions to your own calendar. What we do and do not read is described in the privacy policy; counterparts only ever see “Busy”.
9. Intellectual property
The MakeItFit app, website, design, and software are ours or our licensors’. We grant you a personal, non-exclusive, non-transferable licence to use the app and site for their intended purpose. Do not copy, modify, reverse-engineer, or resell them except where the law expressly permits.
10. Ending your account
You can stop using MakeItFit at any time and delete your account from Account → Delete account in the app — deletion works as described in the privacy policy, and payment records that Belgian bookkeeping law requires us to keep are retained for the legal period. We may suspend or terminate accounts that materially breach these terms, after warning you where that is reasonable. Obligations that by their nature survive — such as payment for sessions already delivered — survive account closure.
11. Liability
We provide MakeItFit with reasonable skill and care, but — to the extent Belgian and EU consumer law allows — we do not guarantee uninterrupted availability, and we are not liable for the conduct of trainers or clients, the outcome of training, or losses caused by events outside our reasonable control. Nothing in these terms excludes or limits liability for fraud, wilful misconduct, gross negligence, or any liability that cannot be excluded by law, and nothing reduces the rights you have as a consumer under mandatory law.
12. Changes to these terms
If we change these terms materially we will update this page and note it in the app before the change takes effect. If you keep using MakeItFit after the effective date, the updated terms apply. If you do not agree with a change, stop using the service and delete your account.
13. Governing law and disputes
These terms are governed by Belgian law. Disputes go to the courts of Brussels, Belgium — unless you are a consumer in another EU country, in which case you keep the protections and forum rights of your country’s mandatory law. The European Commission also provides an online dispute resolution platform at ec.europa.eu/consumers/odr.
14. Contact
Questions about these terms: daniel@garden-stack.com. Support: the support page.